FAQ & About

Frequently Asked Questions

Print & Project Info

What services do you offer?

Print Services

The Print Lab is a large format print, event signage, and design agency that services B2B, Agencies, Business, and Events - large format, event related, digital prints, and much more.

What file formats do you accept?

Print Process

Production ready PDF, TIFF, EPS, JPG, Adobe Photoshop PSD and Illustrator AI. If sending native files, all work must be outlined and production ready.

How do I send files?

Print Process

Once you contract with the Print Lab, we will provide you a link to upload your artwork.

Do you offer proofs?

Print Process

The Print Lab offers hard and soft proofs at additional charge.

CMYK, RGB, Pantone Match

Print Process

All artwork submitted is considered production ready. Our modern print machines auto calibrate these days, so we can work with either CMYK or RGB ready files without needing to convert. If you absolutely do require a perfect color/pantone match please make a note on the quote form or contact us as this requires a different setup and additional fees.

How long should I wait for a reply?

Project Details

We are fast about getting back to you, but please allow up to 72 hours during our peak production times.

What are your turnaround times?

Project Details

We will provide you and estimated turnaround time based on your project. Turnarounds vary depending on project size, design needs, and printer queue orders. A good rule of thumb is to expect 4-5 print production days, Is artwork ready for print? If not, consider the time needed to make it production ready. Do you require shipping? Count that in also.

Do you deliver?

Project Details

We offer local courier services and shipping options.

Orders, Sales & Extras

Do you offer shipping?

Order Fulfillment

Yes, we do offer shipping.

Can I get a quote on the phone?


In order to service our clients in a timely and professional manner we will only send you a quote via email.

Is there are minimum order?


There is a minimum of $150 order.

Can I pick up in person?

Order Fulfillment

Yes. We will coordinate pick up times. Our address is 4039 E, I-10, San Antonio, TX 78219. We are located the new RK Group Headquarters at the Red Berry Campus. We will notify you once your order once ready and your order will be available at the front desk to pick up.

What are your business hours?

Company Info

Our Print Lab & RKD Studio in San Antonio TX hours are from 9AM to 5PM, Monday through Friday. All visits require prior appointments.

How do I pay?

Sales Info

Once you submit a quote, we will reach out to process payment. Be mindful that production work for your order begins after confirmation of payment.

Can I return my print project?

Sales Info

All print sales are final. Should your product be damaged or defective we will gladly reprint your order. Merchandise must be returned for inspection and assessment prior to reprint.

Do you offer design services?


Yes we do. We have A+ Award Winning designers in house that you can contract for your project.

Do you offer additional print services not listed?


Yes we do.

• Large Format Printing
• Digital Printing
• Custom Event Signage

Just inquire on the contact form with details of your projects so we can reach out and talk.

Can I visit the Print Lab?

Visits, Location

Visits are strictly by appointment only.

About Us

How the Print Lab came to be

What distinguishes the PRINT LAB from other prints shops?
We all come from the event industry. We understand that we are one piece of puzzle on a larger scale of moving pieces to your client. As part of The RK Group of companies, we know how to take that burden off you by providing design, print, and installation for your events or projects.

  • Event Industry Friendly
  • Trusted by Big Brands
  • Large Format Printing
  • Installation and Support

Proven Results

As a member of the RK Family, the Print Lab stakes its reputation on the successful work done in partnership with its umbrella companies.


Companies that rely daily on the 
RKD Studios Print Lab's services


Full-time Print Lab team members, with additional support from the RKD Studio.


Feet of material printed so far,
with no end in sight.


Mobile vehicles wrapped
Jameson Logo
RK Mobile Kitchens Logo
Circa DMC Logo
Flair Floral Logo
Formula 1 Logo
Illusions Rentals Logo
The RK Group Logo
Whataburger Logo
Rosemary's Catering Logo
RKD Studio Logo
RK Emergency Management Support Logo
Kentucky Derby Logo

Trade show & event signage, banners, posters, vehicle wraps, vinyl letters, contour cut stickers, decals, custom t-shirt prints, window storefront clings, trade show displays, vertical banners, horizontal banners, swag stickers, big office signs, sandwich board signs, mounted decor, floor signs, door signs, movie posters, large announcements, oversized checks, custom vehicle decals, bus posters, murals and wall graphics, custom cut props, art replicas, high quality reproductions, backgrounds, bus wraps, window clings, tall trade show display banners.

Large Format Printing for B2B, Agencies, Business, and Events.